Shipping policy

Q: What are the costs for standard shipping?
A: We offer Free Standard Shipping.

Q: How long does it take before my order gets shipped? 
A: Orders typically need 2-3 days of processing before they are shipped out.

Q: Do you ship internationally? 
A: Yes, we offer worldwide shipping!

Q: After the goods are dispatched, how long does it take for standard shipping to deliver the package? 
A: For the majority of countries in the world, standard shipping typically takes 5-10 business days.

Q: How can I check my order status? 
A: All orders are 100% tracked. You’ll receive an email with a tracking number and a link to track your parcel once your order leaves our warehouse. Please allow 24-48 hours for the tracking link to start showing shipping information.

Q: Will my package be delivered to my house or to the post office for me to pick it up? 
A: Your package will be delivered to the address you provided during the checkout process.

Q: Can I pick up my order in retail stores? 
A: Currently, we do not offer the option to pick up orders in retail stores. All orders are delivered through our courier partners.

Q: When will you ship my order? 
A: We strive to ship your order as soon as possible. Orders typically need 2-3 days of processing before they are shipped out.

Q: What about Import Taxes & Duties? 
A: Some countries may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.